Last updated: April 1, 2026

HeKnitt operates this store and website, including all related information, content, features, tools, products and services (the "Services"). HeKnitt is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

We collect personal information that identifies or can reasonably be linked to you:

• Contact details: name, address, phone number, email
• Financial information: payment details, transaction data
• Account information: username, password, preferences
• Transaction data: purchases, cart activity, history
• Communications: messages and support requests
• Device data: IP address, browser, identifiers
• Usage data: interactions with the Services

Personal Information Sources

• Directly from you
• Automatically via cookies and tracking technologies
• From service providers
• From partners and third parties

How We Use Your Personal Information

Provide and Improve Services

Process orders, manage accounts, provide shipping, enable reviews, and personalize your experience.

Marketing and Advertising

Send promotional communications and display relevant ads based on your activity.

Security and Fraud Prevention

Protect accounts, detect fraud, and ensure safe transactions.

Communication

Provide customer support and respond to inquiries.

Legal Compliance

Comply with laws and enforce policies.

How We Disclose Personal Information

• With Shopify and service providers (payments, shipping, analytics)
• With marketing partners
• With your consent
• Within our business structure
• For legal obligations

Relationship with Shopify

Our store is hosted by Shopify, which processes data to provide and improve services.

Third Party Websites and Links

We are not responsible for third-party sites or their privacy practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their data.

Security and Retention

We take reasonable measures to protect your data but cannot guarantee absolute security.

Your Rights and Choices

• Access your data
• Request deletion
• Correct your information
• Request data portability
• Opt out of targeted advertising
• Withdraw consent

You may also manage communication preferences via unsubscribe links in emails.

Complaints

You may contact us or your local data authority if you have concerns.

International Transfers

Your data may be transferred and processed outside your country.

Changes to This Privacy Policy

We may update this policy and will post updates on this page.

Contact

Email: heknitt@gmail.com
Address: 61 Rue Victor Hugo, Mâcon, 71000, FR